World Gate Properties

1. Information We Collect

We collect information that is necessary to provide the real estate CRM services offered within the App. This includes:

2. How We Use Your Information

We use the information collected via the App to:

• Provide and Maintain the App: Verify logins, authorize user access, and keep the CRM platform running smoothly.
• Enable Team Collaboration: Allow agents to assign tasks, share property broadcasts (supply/demand), and converse via comment sections.
• Manage Real Estate Operations: Facilitate the organization of property listings, client budgets, and agent follow-ups.
• Improve Services: Analyze usage data to optimize app performance, speed, and overall user experience.
• Security & Fraud Prevention: Protect against unauthorized logins, data leaks, and system abuses.

3. How Your Information Is Shared

Because this is a collaborative real estate CRM, data is shared internally within the organization:

• Internal Team Sharing: Listings, leads, task progress, comments, and broadcasts are visible to other authorized agents and administrators registered under World Gate Properties - Sole Proprietorship LLC.
• Service Providers: We may share data with trusted third-party service providers (such as cloud hosting, OTP dispatch APIs, and database providers) who perform services on our behalf, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by UAE law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, rent, or trade your client or property data to third-party advertisers or marketers.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal and business data:

• All communication between the App and our backend servers is encrypted using Secure Socket Layer (SSL/HTTPS) technology.
• User sessions are secured using encrypted authentication tokens stored within the device's native secure environment.
• While we take reasonable steps to secure your information, please remember that no transmission method over the internet or mobile storage is 100% secure.

5. Your Data Rights & Choices

Depending on your role and permissions, you have the following rights:

• Access and Correction: You can view, edit, and update property listings, lead details, and task information directly through the App interface.
• Device Permissions: You can enable or disable permissions (such as camera or photo library access) at any time through your device's operating system settings.
• Account Deactivation: If your association with World Gate Properties - Sole Proprietorship LLC. ends, your account access will be deactivated by the administrator, and your data access will be revoked.

6. Children's Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a minor, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date at the top of this policy and, if major changes occur, providing an in-app alert.

8. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: